Privacy Policy

Pantero Mobility is committed to protecting the privacy of users of its services, processing personal data in accordance with best practices and in compliance with applicable rules and laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act 25.

What information do we collect?

The data collected is always limited to what is strictly necessary. We may collect minimal information about you, such as browsing data and preferences to improve your experience on our websites and to obtain usage statistics, your name and contact details when you fill out a contact form on our websites or when you have an account to access our online collaboration platform. If you apply for a job at Pantero, we may collect and store information related to your employment, work experience and education. In the context of a business relationship, various information may be collected directly from you depending on the needs and nature of the relationship.

What do we use your information for?

The information we may collect (either directly from you, through our business relationships or through our websites) may be used to provide our services and manage our activities (including any due diligence activities with respect to our customers, partners or suppliers), or for our customer service (to respond to your enquiries, support requests or to communicate with you). If you apply for a job, we may use your personal information to process and evaluate your application. We may also use your information for any other reason permitted or required by law.

Do we use cookies?

This website uses some cookies. For more information, read our Cookies Policy.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer any personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our websites and cloud tools, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential (only information necessary in such situations may be shared). We may, however, disclose your information when justified in order to comply with the law, to implement the policies of our websites, or to protect our rights, property or safety or that of other parties.

Third-party links

Our websites may include links to other websites. These third-party sites have separate and independent privacy policies. We therefore assume no responsibility or liability for the content and activities of these third-party websites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these links to third-party sites.

Your Consent

By using our services, interacting with us, visiting our websites, communicating with us via email, or applying for a job with us, you consent to the collection, use, and sharing of your personal information as described in this policy. Your consent may be presumed at the time your personal information is collected. We will generally obtain your consent when we wish to use your personal information for purposes other than those set out in this policy or in the terms and conditions of a specific service you have requested, in accordance with applicable privacy laws. Upon reasonable notice, you may withdraw your consent to our use and sharing of your personal data, subject to legal or contractual restrictions. To withdraw your consent, please send us a written request using the contact details provided below. Withdrawing your consent may affect the services we are able to provide to you and your employer, or affect the follow-up of a job application.

Protecting, storing and hosting your information

To protect the confidentiality of your personal information, we use administrative, physical and technological safeguards to prevent unauthorised access, use or disclosure, loss of personal information or breach of security. We also apply these safeguards when we destroy your personal information. We retain your personal information only for as long as necessary to provide you with our services, manage our business and comply with our legal and regulatory obligations. Except in cases of specific obligations, we will generally limit the retention period to 3 years from the last interaction you had with us. When no longer needed, your personal information is securely destroyed.

Pantero Mobility consists of a Canadian branch and a French branch. When you do business with the Canadian branch, we generally host personal information in Canada. However, some of our technology providers may access, process or host personal information outside of Canada, particularly in the United States. As a result, your personal information may be subject to the laws of foreign jurisdictions, including any laws authorising or requiring disclosure of information to the government, government agencies, courts and law enforcement authorities in that jurisdiction.

Your rights regarding your personal data

You have the following rights: right to access your data, right to rectify inaccurate data, right to erasure. To exercise your rights, please contact us using the details provided below.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date above.

Contacting Us

If there are any questions regarding this policy you may contact us using the information below.

Contact: Head of Ethics, Compliance and Privacy - Canada
Email: privacy [ at ] panteromobility.com

Pantero Mobility Inc.
1200, McGill College Ave., suite 1100
Montréal (Québec)  H3B 4G7
Canada
Phone: +1 438-476-1480

www.panteromobility.com/contact/